FAQ
Sales & Performance Analysis
Do I need Power BI or a specific tool?
No — it's enough for your data to be available in a readable format like Excel or CSV.
Can the analysis cover more than one sales channel?
Yes — that's part of the Professional or Custom package depending on data size.
Customer & Purchase Behavior Analysis
Does RFM analysis work for any kind of business?
It works for any business with repeat, identifiable customers — retail, e-commerce, or subscription/repeat-purchase services.
Do you need sensitive personal customer data?
No — only a customer identifier plus purchase date and value are needed, with no sensitive personal details.
Data Cleaning & Preparation
Can you work with multiple files from different sources?
Yes — merging and standardizing multiple files is a core part of this service.
Will I know exactly what was changed?
Yes — a clear change log documents every step.
Dashboards & Business Reporting
Does the dashboard update automatically?
Live automatic updates depend on your data source, and are agreed on as an additional part of scope if needed.
Can I request changes to the dashboard after delivery?
Yes — that's handled as a follow-up request once its scope is reviewed and agreed.
Data Collection & Automation
Can you collect data from any website?
Only publicly available data, in line with the source website's terms of use. We do not bypass protection systems or login walls.
Does the service include recurring data updates?
Yes, if agreed within scope as a recurring data-collection service.